What the Loft Credit Card Is

The Loft Credit Card is a store card issued by Synchrony Bank that you can use at Loft and its sister brand Ann Taylor. It works like most retail cards: you can carry a balance month to month, earn rewards on purchases, and access occasional promotional financing offers. The card is not a general-purpose card—you can only use it at Loft and Ann Taylor stores and online.

Synchrony Bank handles the account, billing, and customer service. Loft handles the rewards program and decides which promotions run each season. When you explore, Synchrony will check your credit report and make the approval decision. If approved, you'll receive a physical card in the mail and can start using it right away.

Key Takeaways

  • The Loft Credit Card earns rewards points on every purchase at Loft and Ann Taylor, with bonus points during promotional periods.
  • You can only use this card at Loft and Ann Taylor locations and websites, not at other retailers.
  • Synchrony Bank issues the card and sets the interest rate and credit limit based on your credit history.
  • The card comes with periodic promotional offers like deferred interest financing, which you should read carefully before using.
  • You manage your account through Synchrony's website or mobile app, where you can pay your bill and check your balance.

Rewards and Earning Points

Every dollar you spend at Loft or Ann Taylor earns points. The standard earning rate is 1 point per dollar spent. During promotional periods—often around holidays or seasonal sales—Loft runs bonus point events where you earn 2, 3, or sometimes more points per dollar. These promotions are announced in-store and by email to cardholders, and they typically last a few days or a week.

You accumulate points in your Synchrony account and can redeem them for discounts on future purchases. The redemption value varies—Loft typically lets you convert points into dollar amounts off your next purchase, though the exact conversion rate changes. You'll see your current points balance on your monthly statement and in the Synchrony app.

Cardholders also receive early access to sales and special member-only discounts. These perks are separate from points and are offered throughout the year. Loft may also send you birthday rewards or anniversary bonuses, though these vary by account.

Interest Rates and Fees

The Loft Credit Card carries a variable interest rate, meaning it changes based on market conditions and your creditworthiness. Synchrony will tell you the rate when you're approved. The rate you receive depends on your credit score and credit history—applicants with higher scores typically get lower rates.

There is no annual fee to hold this card. However, if you carry a balance, you will pay interest on that balance at the card's APR. Synchrony charges late fees if you miss a payment and may charge a fee if you go over your credit limit, though this depends on your account settings.

Promotional financing offers—such as "12 months interest-free on purchases over $100"—appear periodically. These are optional. If you use a promotional offer, interest is deferred during the promotional period, but if you don't pay the full promotional balance by the end of the period, you'll owe interest on the entire original amount, not just the remaining balance. Read the terms carefully before using these offers.

How to Manage Your Account

Once approved, you'll receive your card in the mail within 7 to 10 business days. You can set up it through the Synchrony website or by calling the number on the back of the card. After set up, you can use it when ready at any Loft or Ann Taylor location or on their websites.

You manage your account through Synchrony's website (synchronybank.com) or the Synchrony mobile app. You can view your balance, check your points total, make payments, set up automatic payments, and read statements. Your monthly statement arrives by mail or email, depending on your preference.

Payments can be made online, by phone, by mail, or in-store at Loft or Ann Taylor. The minimum payment is due by the due date shown on your statement. If you set up automatic payments, Synchrony can deduct your payment from your bank account each month on a date you choose.

Credit Limit and Credit Reporting

Synchrony assigns a credit limit when you're approved. This limit is based on your credit score, income, and credit history. You can request a credit limit increase after you've had the card for a few months and have made on-time payments. Synchrony may grant the increase without a hard inquiry, or it may check your credit again.

Synchrony reports your account activity to the three major credit bureaus: Equifax, Experian, and TransUnion. This means your payment history, balance, and credit limit all affect your credit score. Making on-time payments and keeping your balance low relative to your limit will help your credit. Missing payments or carrying a high balance will hurt it.

Promotional Offers and Special Financing

Loft runs seasonal promotions that cardholders can use. Common offers include deferred interest financing (such as "no interest if paid in full within 12 months") or percentage discounts on a purchase. These promotions are advertised in-store, online, and via email to cardholders.

Deferred interest offers are attractive but come with a catch: if you don't pay the full promotional balance by the end of the promotional period, you owe interest on the entire original amount from the purchase date, not just the remaining balance. For example, if you buy $500 worth of clothes with "12 months interest-free," and you pay $400 by month 12 but still owe $100, you'll owe interest on the full $500, not just the $100 remaining. Always read the fine print and make sure you can pay off the full amount before the promotion ends.

Frequently Asked Questions

Can I use the Loft Credit Card anywhere besides Loft and Ann Taylor?

No. This is a store card, so it only works at Loft and Ann Taylor locations and on their websites. You cannot use it at other retailers or for general purchases. If you need a card for other stores, you would need a separate general-purpose credit card.

What happens if I miss a payment?

Synchrony will charge a late fee and report the missed payment to the credit bureaus, which will lower your credit score. If you miss a payment by 30 days or more, the late payment will appear on your credit report for seven years. If you think you'll miss a payment, contact Synchrony as soon as possible to discuss options.

How do I redeem my points?

You redeem points through your Synchrony account online or in the app. You can convert your points into a discount on your next purchase at Loft or Ann Taylor. The exact redemption value varies, but Synchrony will show you how many points you need for each discount level before you confirm the redemption.

Can I transfer my balance from another credit card to the Loft card?

Synchrony does not offer balance transfers on the Loft Credit Card. You can only use this card at Loft and Ann Taylor, so balance transfers are not an option. If you want to move a balance, you would need to explore for a different credit card that offers balance transfer options.

What should I do if I'm denied for the card?

If Synchrony denies your process, you can ask why. Common reasons include a low credit score, too much existing debt, or a short credit history. You can reapply after addressing these issues—for example, by paying down existing balances or waiting a few months to build more credit history. You can also contact Synchrony to ask about reapplication options.