American Express offers presale tickets to the US Open through its cardmember program
If you hold an American Express card, you may receive early access to purchase US Open tennis tickets before they go on sale to the general public. The presale window typically opens several weeks before the public sale and gives cardmembers a dedicated time to buy tickets at face value. Not all American Express cards may have access to — the presale is usually limited to certain card tiers, most commonly The Platinum Card and The Centurion Card.
Access works through a dedicated presale code that American Express sends to may be able to access cardmembers, either by email or through the American Express app. You use this code on the US Open's official ticketing website during the presale window to purchase seats before general availability. The exact dates, card may be able to access, and number of tickets available vary year to year.
Key Takeaways
- American Express presale access is typically limited to The Platinum Card and The Centurion Card, though other premium cards may occasionally may have access to.
- may be able to access cardmembers receive a presale code by email or through the American Express app, which they enter on the US Open ticketing site during the presale window.
- The presale window usually opens several weeks before public ticket sales, giving cardmembers first choice of available seats.
- You must purchase tickets directly through the official US Open website using your presale code; tickets cannot be purchased through American Express itself.
Which American Express cards include US Open presale access
The Platinum Card from American Express is the most common card to receive US Open presale invitations. This card's benefits package includes access to presales for major sporting events, concerts, and theater productions. The Centurion Card, American Express's invitation-only premium tier, also receives presale access.
Other American Express cards may occasionally receive presale invitations, but this is not may provide. Gold Card and Green Card holders sometimes receive offers, but access is not a standard benefit of these cards. The best way to confirm whether your specific card qualifies is to check your email for a presale announcement from American Express or log into your account to see if a presale code appears in your benefits section.
How to find your presale code and access dates
American Express sends presale codes to may be able to access cardmembers through email, typically 2 to 4 weeks before the presale window opens. The email includes the presale code, the exact dates the presale is active, and a link to the US Open ticketing website. Check your email inbox and spam folder for messages from American Express or noreply@americanexpress.com.
You can also find your presale code by logging into your American Express account online or through the mobile app. Look for a section labeled "Offers," "Benefits," or "Events" — the presale code and dates should appear there if you are may be able to access. If you do not see a presale offer in your account or email, your card may not may have access to for this year's presale.
Steps to purchase US Open tickets during the presale
Once you have your presale code and the presale window has opened, go to the official US Open ticketing website (typically ticketmaster.com or the US Open's own ticketing portal, depending on the year). Create or log into your account if you do not already have one. Search for the US Open event and select the date and session you want to attend.
When you reach the ticket selection screen, look for a field labeled "Presale Code," "Access Code," or "Promo Code." Enter the code American Express provided. This unlocks the presale inventory and allows you to see and purchase tickets that are not yet available to the general public. Complete your purchase using the payment method associated with your American Express card or any other accepted payment method.
Tickets purchased during presale are typically delivered by email as digital tickets or mailed as physical tickets, depending on the delivery method you select. Keep your confirmation number and tickets in a safe place. Presale tickets are final sales and usually cannot be refunded or exchanged.
Timing and availability during the presale window
The US Open presale window typically lasts 3 to 7 days, though the exact length varies year to year. During this time, American Express cardmembers have exclusive access to purchase tickets before they become available to the general public. The general public presale usually opens a few days after the American Express presale ends, followed by standard ticket sales.
Ticket availability during presale is limited to the inventory American Express negotiates with the US Open. Popular sessions, such as evening matches and weekend finals, often sell out quickly during the presale. If you want tickets to a specific session, it is best to purchase as soon as the presale window opens, rather than waiting until the final days.
What to do if you do not receive a presale code
If you hold an American Express card that should may have access to for presale access but do not receive a code, contact American Express customer service. You can reach them through the phone number on the back of your card or through the American Express app. Have your card number and account information ready when you call.
American Express customer service can confirm whether your card qualifies for the presale and resend your code if it was lost or not received. If your card does not may have access to, you will still be able to purchase tickets during the general public presale or standard ticket sales window. Check the US Open's official website for dates when tickets become available to all buyers.
Frequently Asked Questions
Do I need to use my American Express card to buy the tickets?
No. You use your presale code to unlock early access, but you can pay with any accepted payment method at checkout, including other credit cards, debit cards, or digital wallets. The presale code is the only thing that requires an American Express card.
Can I buy tickets for other people with my presale code?
Yes. Your presale code unlocks access to the presale inventory, and you can purchase multiple tickets in a single transaction. There is usually a limit on how many tickets one person can buy per session, typically 4 to 8 tickets depending on the year.
What happens if the presale sells out before I purchase?
If presale inventory runs out, you can still purchase tickets during the general public presale or standard sales window, though selection and availability will be more limited. Check the US Open website for the dates when tickets become available to the general public.
Is the presale code the same as a discount code?
No. The presale code gives you early access to purchase tickets at face value, not a discount. Ticket prices during presale are the same as during general sales. The benefit is timing and selection, not price.