How to delete a card from Amazon

To remove a credit card from Amazon, sign into your account, go to Account & Lists, select Your Account, then choose Login & security. Scroll to Login, security and personal information and click Edit next to your payment method. From there you can delete any card on file. The process takes about two minutes and the card is removed when ready.

You can remove a card even if it is your default payment method — Amazon will straightforward ask you to set a different card as your primary before the deletion goes through. If you have no other cards saved, you will need to add a new one before you can delete the current card, since Amazon requires at least one payment method on every active account.

Key Takeaways

  • Removing a card from Amazon takes two minutes and happens through Account & Lists > Your Account > Login & security > Edit payment method.
  • You can delete your default card, but Amazon will ask you to choose a different card as primary first.
  • If you have only one card saved, you must add a new payment method before you can remove the old one.
  • Removing a card from your account does not cancel any active subscriptions or recurring orders tied to that card.
  • If a subscription or order fails after you delete the card, Amazon will send you a notification asking you to update your payment method.

What happens to subscriptions and recurring orders

Removing a card does not automatically cancel Prime, Subscribe & Save orders, or any other recurring charges. Those subscriptions remain active and tied to your account. When the next charge date arrives, Amazon will attempt to charge your new default payment method instead.

If you remove a card and have no other payment method set up, or if the new default card is declined, Amazon will send you an email notification. The notification will ask you to update your payment method. Your subscription will not process until you add a valid card or update the existing one.

Removing a card before closing your account

If you are closing your Amazon account entirely, you do not need to remove cards first — deleting your account will remove all stored payment information automatically. However, if you are only removing a specific card because it is expired, compromised, or no longer in use, follow the steps above.

Before you delete an account, check whether you have active subscriptions, pending orders, or unredeemed gift card balances. Amazon will not refund unused gift cards after account closure, and any pending orders may be cancelled.

Removing a card after a data breach or fraud

If your card number was compromised or you suspect fraud, remove the card from Amazon right away. Then contact your card issuer directly to report the issue and request a replacement card. Your bank or credit card company can freeze the card, monitor for unauthorized charges, and issue you a new number.

Once your issuer sends you a new card, add it to your Amazon account through the same Login & security page. Set it as your default payment method so future charges go to the new card. You can then delete the old card from your account.

Managing multiple cards on your account

Amazon lets you store multiple credit cards, debit cards, and prepaid cards on a single account. You can see all of them by going to Account & Lists > Your Account > Login & security > Edit next to your payment method. Each card will show the last four digits and the expiration date.

You can set any card as your default, and Amazon will use that card for new purchases unless you choose a different one at checkout. Removing a card does not affect the others — they stay on file and remain usable for future orders.

Removing a card from a joint or family account

If you share an Amazon account with a family member or partner, removing a card affects everyone on that account. The card will no longer be available for any user to select at checkout. If the card you are removing is the default payment method, the account owner (the person who created the account) will need to set a different card as primary.

If you want to use a different card than other account members, the better option is to create your own separate Amazon account rather than remove the shared card. That way each person can manage their own payment methods and purchase history.

Troubleshooting card removal issues

If you see an error message when trying to delete a card, the most common reason is that the card is set as your default and you have no backup payment method. Add a new card first, set it as default, and then try deleting the old one again.

If the delete button does not appear or the page will not load, try clearing your browser cache and cookies, then sign back into your account. If the problem persists, try a different browser or device. If you still cannot remove the card after these steps, contact Amazon Customer Service through the Contact Us link at the bottom of any Amazon page.

Frequently Asked Questions

Can I remove a card if I have an active Prime subscription?

Yes. Your Prime membership stays active regardless of which card is on file. When your next Prime renewal date arrives, Amazon will charge your current default payment method. If that card is declined, Amazon will notify you to update your payment information.

What if I delete a card and then want to use it again?

You can add the same card back to your account at any time through the Login & security page. Click Edit next to your payment method and select the option to add a new card. Enter the card details and it will be saved to your account again.

Does removing a card from Amazon affect my credit score?

No. Removing a card from your Amazon account is a transaction between you and Amazon, not a credit event. Your credit score is not affected. The card itself remains open with your bank unless you close it separately.

Can someone else remove my card if they have access to my account?

Yes, anyone with your login credentials can remove cards from your account. If you share your password with someone, change it when ready after they no longer need access. Use a strong, unique password and enable two-factor authentication through Login & security to protect your account.