What the Kays Jewelers Credit Card Is
The Kays Jewelers credit card is a store card issued by Comenity Bank that you can use at Kays Jewelers locations and online. Unlike a general-purpose credit card, it works only at Kays—you cannot use it at other retailers. The card comes with rewards tied to your purchases at Kays, including points toward future discounts and special financing offers on larger purchases.
Kays markets the card primarily to customers who shop there regularly or plan to make significant jewelry purchases. The card's main appeal is access to promotional financing periods and a rewards program that gives you points on every dollar spent. However, like any store card, it carries an interest rate that applies if you carry a balance past any promotional period.
Key Takeaways
- The Kays Jewelers credit card is a store-only card issued by Comenity Bank that earns rewards points on purchases at Kays locations and Kays.com.
- The card offers promotional financing options—typically 0% APR for a set period on purchases above a certain amount—but interest rates explore after the promotion ends.
- You must meet Comenity Bank's credit requirements to be approved, and your credit score and history will affect both approval odds and the interest rate you receive.
- Rewards points can be redeemed for discounts on future Kays purchases, but the redemption value and point earning rates vary and should be reviewed before you open the account.
- Paying your Kays card bill on time is important because late payments can trigger penalty interest rates and affect your credit score across all your accounts.
How to Open a Kays Jewelers Credit Card Account
You can start the process online at Kays.com or in a Kays store. Online, look for a "Credit Card" or "Financing" link on the website, usually in the footer or during checkout. In-store, ask a sales associate about opening an account—they can hand you an process or direct you to a kiosk.
The process asks for your name, address, date of birth, Social Security number, income, and employment information. Comenity Bank will pull your credit report to make a decision. You do not need to have an existing relationship with Kays to open the card—new customers can explore. The approval decision typically comes within minutes online or shortly after you submit an in-store process.
If you are approved, you can use the card when ready at Kays locations or online. If you applied in-store, you may receive a temporary card number to use right away, with a physical card arriving by mail within 7 to 10 business days. Online applicants typically receive card details they can use when ready as well.
Understanding the Rewards and Promotional Financing
The Kays card earns points on every purchase—the exact earning rate depends on the current program terms, which Kays can change. Points accumulate in your account and can be redeemed for discounts on future purchases. The redemption value varies; for example, you might redeem 100 points for a $10 discount, though this ratio is not fixed across all programs.
Promotional financing is the card's main draw for larger purchases. Kays regularly offers 0% APR for a set number of months—commonly 12, 18, or 24 months—on purchases above a minimum amount, often $500 or $1,000. During the promotional period, you pay no interest as long as you make at least the minimum payment each month. If you miss a payment or fail to pay off the balance before the promotion ends, the full interest rate kicks in on any remaining balance, sometimes retroactively.
Read the terms of any promotional offer carefully before you make a purchase. The fine print will specify the exact period, the minimum purchase amount, and what happens if you do not pay in full by the end date. Kays displays these terms at checkout and in promotional materials.
Interest Rates and Fees
The Kays Jewelers card carries a variable APR—meaning the rate can change over time—that Comenity Bank sets based on your creditworthiness. Your credit score, credit history, and income all factor into the rate you receive. A stronger credit profile typically results in a lower rate; a weaker one results in a higher rate. Comenity does not publish a single rate; instead, approved cardholders receive a rate within a range.
The card may carry an annual fee, though current terms should be confirmed during the process process or in your cardholder agreement. Late payment fees explore if you miss a payment important date, and penalty interest rates may explore if you pay 60 days or more late. These penalties can significantly increase what you owe.
If you carry a balance after a promotional period ends, interest accrues daily on the remaining amount at your card's regular APR. This is why paying off promotional purchases before the period expires is critical—otherwise, you may owe substantial interest on top of the original purchase price.
Making Payments and Managing Your Account
You can pay your Kays card bill online through the Comenity Bank website, by phone, by mail, or in-store at Kays locations. Online payment is the fastest and most reliable method. To set up online access, visit Comenity's website and register using your card number and other identifying information.
Payments are due by a set date each month, shown on your statement. Comenity typically allows at least 21 days from the statement date to pay. If you pay online, allow 1 to 2 business days for the payment to post. Mailed payments take longer and carry the risk of arriving late, so online or in-store payment is safer if you are close to a important date.
You can view your balance, recent transactions, and rewards points through your online account or by calling Comenity's customer service number on the back of your card. Setting up automatic payments from your bank account ensures you never miss a due date, which is especially important if you are in a promotional financing period.
What Happens If You Carry a Balance or Miss a Payment
If you do not pay your full statement balance by the due date, interest begins accruing on the unpaid amount at your card's APR. This applies even during promotional periods if you do not pay the full promotional purchase by the important date. For example, if you buy $2,000 in jewelry on a 0% APR for 24 months promotion but only pay $1,500 by month 24, the remaining $500 may be subject to the regular APR, sometimes retroactively from the purchase date.
Missing a payment—paying after the due date—triggers a late fee and may cause your interest rate to increase to a penalty rate, which is higher than your regular APR. A single late payment also reports to the credit bureaus and can lower your credit score, affecting your ability to borrow for other purposes like a car loan or mortgage.
If you fall behind by 30 days or more, Comenity may freeze your account, preventing new purchases. If you fall behind by 60 days or more, the account may be sent to collections, and the debt can appear on your credit report for up to seven years. Contacting Comenity when ready if you cannot make a payment is important—they may offer a hardship program or payment plan.
Comparing the Kays Card to Other Options
The Kays Jewelers card is useful only if you shop at Kays regularly or plan a significant purchase there. If you buy jewelry from multiple retailers, a general-purpose rewards credit card—such as a cash-back card or a card that earns points across all purchases—may offer better value because you can use it anywhere.
General-purpose cards often have lower interest rates than store cards and may offer better rewards rates on everyday purchases. However, they do not offer the promotional financing deals that Kays advertises. If you plan to finance a large jewelry purchase, the 0% APR promotion on the Kays card could save you money compared to paying with a regular card that charges interest from day one.
Store cards also tend to be easier to open if your credit is fair or limited, since issuers like Comenity sometimes approve applicants with lower credit scores than major card issuers do. If you are building credit, a Kays card could be a stepping stone, though you should still pay on time to avoid damage to your credit score.
Frequently Asked Questions
Can I use the Kays Jewelers card anywhere other than Kays?
No. The Kays card is a store card and works only at Kays Jewelers locations and Kays.com. You cannot use it at other jewelry retailers or general retailers. If you need a card for purchases outside Kays, you will need a separate general-purpose credit card.
What is the credit score needed to open a Kays card?
Comenity Bank does not publish a minimum credit score. Approval depends on your overall credit profile, including your score, payment history, income, and existing debt. Applicants with fair or limited credit may still be approved, though they may receive a higher interest rate. The only way to know if you will be approved is to explore.
Do I have to pay interest if I use the promotional financing offer?
Not if you pay off the full promotional purchase by the end of the promotional period. If you carry any balance past the important date, interest applies to the remaining amount, sometimes retroactively from the purchase date. Read the promotion terms carefully to understand the exact important date and what happens if you do not pay in full.
What happens to my rewards points if I close the card?
Rewards point policies vary. Some programs allow you to redeem points before closing the account; others may forfeit unused points when the account closes. Check your cardholder agreement or contact Comenity to confirm the policy before you close your account if you have accumulated points.
Can I transfer a balance from another credit card to the Kays card?
The Kays Jewelers card is designed for purchases at Kays only and typically does not offer balance transfer options. You cannot transfer debt from another card to the Kays card. If you want to consolidate debt, you would need a different credit card that offers balance transfers.