Remove a card in three steps from Account Settings

To remove a credit card from Amazon, go to Account & Lists in the top right corner, select Your Account, then choose Login & security. Scroll down to Manage your payment methods and click it. Find the card you want to remove, click the three dots next to it, and select Delete. Amazon will ask you to confirm — click Delete again, and the card is gone.

The process takes about two minutes. You do not need to contact Amazon support unless the delete button does not appear, which sometimes happens if the card is tied to an active subscription or pre-order.

If you are removing the card because it is expiring or compromised, you should also update or replace it with a different payment method before deleting the old one. That way you do not accidentally block a purchase or subscription renewal.

Key Takeaways

  • You can delete any card from your Amazon account through Account & Lists > Your Account > Login & security > Manage your payment methods.
  • Amazon will not let you delete a card if it is the only payment method on an active subscription or pre-order.
  • Removing a card does not cancel orders or subscriptions — it only removes the stored payment information.
  • If you are replacing an expiring card, add the new one before deleting the old one to avoid payment failures.

When Amazon will not let you delete a card

If the delete button is greyed out or missing, the card is likely attached to an active subscription, pre-order, or recurring charge. Amazon protects you from accidentally blocking a payment that is scheduled to go through.

To remove the card in this case, first update the payment method on the subscription or pre-order itself. Go to Your Orders, find the subscription or pre-order, and change its payment method to a different card. Once you have done that, the old card will become deletable.

If you have multiple subscriptions or pre-orders, check each one. Some readers miss a subscription they forgot about — a streaming service trial, a Subscribe & Save order, or a monthly box — and that single active charge is what locks the card.

Removing a card that is expiring or compromised

If your card is expiring soon, Amazon will usually send you a notification asking you to update it. You can do this by going to Manage your payment methods and clicking Edit next to the expiring card, then entering the new expiration date. You do not have to delete it and add a new one.

If your card has been compromised or you suspect fraud, delete it when ready and contact your bank or card issuer. Amazon will not charge you for unauthorized purchases made after you report them, but your card issuer is the one who investigates and reverses the charges. Do not wait for Amazon to act.

After you delete a compromised card, add a new payment method right away so your account is not left without a way to pay. If you have active subscriptions, update them to the new card first, then delete the old one.

What happens to orders and subscriptions when you delete a card

Deleting a card from your account does not cancel any orders or subscriptions. Past orders remain in your order history, and future charges on active subscriptions will still go through — but they will charge the payment method you have set as your default instead.

If you do not have another payment method on file, the subscription charge will fail. Amazon will usually send you an email asking you to update the payment method, and it will retry the charge a few times before pausing the subscription.

To avoid this, always make sure you have at least one active payment method on your account before deleting a card. If you are down to one card and want to remove it, add a new one first.

Removing cards from a joint or family account

If you share an Amazon account with a family member or partner, either of you can delete any card on the account. There is no permission system that lets one person lock another out of payment methods. If you are concerned about who can make purchases, you should set up a separate account or use Amazon Household instead, which lets you link accounts while keeping separate payment methods and order histories.

If you are the account owner and want to remove a card that someone else added, you can delete it the same way. They will see that it is gone the next time they try to use it, so give them a heads-up if they were relying on it.

Removing cards from Amazon Business accounts

Amazon Business accounts work the same way as personal accounts for payment methods. Go to Account, select Account Settings, then Payment methods, and delete the card the same way. The difference is that on a Business account, the account owner can see all payment methods added by team members, and can delete any of them.

If you are a team member on a Business account and you added a personal card, the account owner can remove it without your permission. If that happens and you need to make a purchase, contact the account owner to add a new payment method or ask them to re-add yours.

Frequently Asked Questions

Will deleting a card stop my Amazon Prime membership?

No. Your Prime membership is separate from your payment methods. Deleting a card will not cancel Prime, but if Prime renews and you have no other payment method on file, the renewal charge will fail and Amazon will ask you to update your payment information.

Can I delete a card if I have a pending refund?

Yes. A pending refund does not lock the card. The refund will go back to the card it was charged to, even if you have already deleted it from your account. Your bank or card issuer will receive the refund and credit it to your account.

What if I delete a card by mistake?

You cannot undo the deletion directly, but you can add the card back to your account anytime. Go to Manage your payment methods, click Add a payment method, and enter the card details again. Amazon will treat it as a new entry.

Do I need to delete a card before closing my Amazon account?

No. When you close your Amazon account, all payment methods are deleted automatically. You do not need to remove cards first. However, if you are just removing a card and keeping your account open, follow the steps in the first section.