Remove a card in three steps from your Amazon account settings
To remove a credit card from Amazon, sign into your account, go to Your Account > Login & security, scroll to Saved cards and accounts, and select Manage payment methods. Find the card you want to remove, click the three-dot menu next to it, and choose Delete. Amazon will ask you to confirm; click Delete card again and the card is gone from your account.
The process takes less than a minute. You do not need to contact Amazon support unless the card does not appear in your saved list or you cannot delete it for a technical reason. If you have an active subscription or a pending order using that card, Amazon will warn you before deletion and ask you to choose a different payment method.
Key Takeaways
- Access your saved cards through Your Account > Login & security > Manage payment methods on any device where you are signed in.
- Amazon will not let you delete a card if it is the only payment method on file or if an active subscription is charging to it — you must add or select a different card first.
- Removing a card from Amazon does not close the card itself or affect your credit score; it only stops Amazon from storing that card number.
- If you are removing a card because it was lost or stolen, also contact your bank or card issuer to report the card and request a replacement.
Why you might need to remove a card
You may want to remove a card from Amazon for several reasons. A card might be expiring soon and you want to clean up your account before adding a new one. You might have switched to a different card and no longer need the old one stored. Or you could be removing a card because it was lost, stolen, or compromised — though in that case, your bank or card issuer should be your first call.
Removing a card from Amazon is a precaution that stops Amazon from storing your card details. It does not affect the card itself, your credit score, or any past transactions. The card remains active with your bank unless you close it separately.
What happens if a card is linked to an active subscription
If the card you want to remove is the payment method for an active subscription — such as Amazon Prime, Kindle Unlimited, or a magazine subscription — Amazon will block the deletion. You will see a message telling you which subscription is using the card.
To remove the card, you must first update that subscription to charge to a different payment method. Go to Your Account > Memberships and subscriptions, find the subscription, click Edit payment method, and select a different card. Once the subscription is switched, return to Manage payment methods and delete the old card.
What to do if the card is your only payment method
Amazon requires at least one payment method on file. If the card you want to remove is the only one saved to your account, Amazon will not let you delete it until you add a replacement.
Add a new card first by going to Your Account > Login & security > Manage payment methods and clicking Add a payment method. Enter the new card details and save it. Once the new card is confirmed and active, you can return to the same screen and delete the old card.
Removing a card on mobile versus desktop
The steps are the same whether you use the Amazon website or the mobile app, but the layout differs slightly. On the mobile app, tap the three horizontal lines (menu icon) at the bottom right, scroll to Your Account, tap Login & security, and then Manage payment methods. Swipe left on the card you want to remove and tap Delete.
On desktop, the three-dot menu appears to the right of each card. On mobile, you swipe left to reveal the delete option. Both methods lead to the same confirmation screen. If you have trouble finding the option on your device, sign out and sign back in, or clear your browser cache or app cache and try again.
If Amazon will not let you delete the card
Sometimes a card will not delete even after you have removed it from subscriptions and added a new payment method. This usually happens because of a technical glitch or because Amazon is still processing a recent transaction on that card.
Wait 24 hours and try again. If the card still will not delete, contact Amazon Customer Service through your account. Go to Your Account > Contact Us and describe the problem. Amazon support can manually remove the card from your account if there is a system issue preventing you from doing it yourself. Have your account email and the last four digits of the card ready when you contact them.
Removing a card after reporting it lost or stolen
If your card was lost or stolen, contact your bank or card issuer when ready — before you remove it from Amazon. Your bank needs to know the card is compromised so they can freeze it and prevent unauthorized charges. Removing the card from Amazon does not stop someone else from using the physical card or the card number elsewhere.
After your bank has issued a replacement card, remove the old card from Amazon and add the new one. If you are concerned about past transactions on your Amazon account, review your order history and payment history in Your Account > Your Orders and Your Account > Login & security > Login activity. Report any unauthorized purchases to Amazon support and your bank.
Frequently Asked Questions
Does removing a card from Amazon close the card or hurt my credit?
No. Removing a card from Amazon only stops Amazon from storing that card number. The card remains open with your bank and your credit score is not affected. If you want to close the card, you must contact your bank or card issuer separately.
Can I remove a card if I have a pending order?
If the order has not shipped yet and is still using that card as the payment method, Amazon may prevent deletion until the order is complete. Wait for the order to ship or cancel it, then try removing the card again. If the order has already shipped, the card can be removed when ready.
What if I forgot which card is which?
In Manage payment methods, Amazon shows the last four digits and expiration date of each card. If you still cannot identify a card, contact your bank to confirm which card number ends in those digits. Do not delete a card you are unsure about if it is linked to an active subscription or a recent order.
Can I remove a card and then add it back later?
Yes. Removing a card from Amazon does not close it or prevent you from adding it again. You can add the same card back at any time by going to Manage payment methods and clicking Add a payment method. You will need to enter the full card details again.