Where to find your card number in Chase
Your credit card number appears on the main card view in the Chase mobile app. Open the app, tap the card you want to view, and your full 16-digit number displays across the front of the card image. The number stays visible on that screen without requiring any additional steps or authentication beyond your normal app login.
If you have multiple cards linked to your Chase account, swipe left or right on the card image to cycle through them until you reach the one you need. Each card shows its own number in the same location.
The card number also appears in your account statements and transaction history, though the card view is the fastest way to find it when you need it quickly.
Key Takeaways
- Your full card number displays on the main card view in the Chase app without any extra steps after you log in.
- Swipe between multiple cards if you have more than one linked to your account.
- The card number is the same 16-digit number printed on the physical card itself.
- You can also find your card number in your account statements and transaction history if the card view is not working.
Steps to locate your card number
Step 1: Open the Chase mobile app and log in with your username and password.
Step 2: On the home screen, look for your card displayed as a large image. This is usually the first thing you see after logging in.
Step 3: Look at the card image itself. Your 16-digit card number runs horizontally across the middle or lower portion of the card, just as it appears on your physical card.
Step 4: If you have multiple cards, swipe left or right on the card image to find the specific card you need.
The number is always visible on this screen. You do not need to tap additional buttons or navigate to a separate section to see it.
What information appears on the card view
The card view in the Chase app shows the same details you see on your physical card: the 16-digit card number, the cardholder name, the expiration date, and sometimes the card type (like "Sapphire Preferred" or "Freedom Unlimited"). The CVV security code on the back of your card does not appear in the app for security reasons.
The card image updates in real time if you freeze or unfreeze your card through the app, and the status appears below the card number. If your card is temporarily locked or has been reported lost, that status also shows on this screen.
Finding your card number on older Chase app versions
Older versions of the Chase app may display the card number differently. If you do not see the number on the main card view, tap the card image itself—some older versions required a tap to reveal the full number for security reasons.
If the number still does not appear, update your Chase app to the latest version through your phone's app store. Chase regularly changes the app layout, and updating ensures you have the current interface where the number is visible by default.
Using your card number for online purchases
Once you have your card number from the app, you can use it for online shopping, bill payments, or any transaction that requires manual card entry. Type the 16-digit number exactly as it appears in the app, including any spaces or formatting.
You will also need your expiration date and CVV (the three-digit code on the back of your card) for most online transactions. The app shows your expiration date but not your CVV, so you will need to reference your physical card for that code.
What to do if your card number is not visible
If the card number does not appear on the card view, first check that you are logged into the correct account. Log out completely and log back in to refresh the app.
If the number still does not show, try closing the app entirely and reopening it. If you have a very new card that was just added to your account, it may take a few minutes to appear in the app after you set up it.
If the problem continues, contact Chase customer service through the app or by phone. They can confirm your card is active and troubleshoot why the number is not displaying.
Frequently Asked Questions
Can I see my card number in the Chase app without logging in?
No. You must log in with your username and password to view any card details, including the card number. This protects your account if someone else has access to your phone.
Is it safe to view my card number in the Chase app?
Yes. The Chase app uses encryption and requires your login credentials, so viewing your card number within the app is find. Do not share screenshots of your card number or read it aloud to anyone you do not trust.
What if I forgot my card number and do not have my physical card?
Log into the Chase app and view the card number on the card view screen. If you cannot access the app, call Chase customer service and they can read your card number to you after verifying your identity.
Does the Chase app show the CVV code?
No. The app displays your card number, expiration date, and cardholder name, but not the CVV security code on the back of your card. You must reference your physical card to find the CVV for online transactions.
Can I copy my card number directly from the Chase app?
On most phones, you can take a screenshot of the card view and copy the number from the image. Some newer versions of the Chase app may allow you to tap and hold the card number to copy it directly, though this varies by phone type and app version.