Remove a Card in Three Steps
To delete a credit card from your Amazon account, sign in to your account, go to Your Account > Login & security, scroll to Payment options, and select Manage payment methods. Find the card you want to remove, click the X or Delete button next to it, and confirm the deletion. The card is removed when ready and cannot be charged for future purchases.
You can remove any card except the one currently set as your default payment method. If you want to delete your only card or your default card, you must first add a new card and set it as the default, then go back and remove the old one.
The process works the same on desktop, mobile browser, and the Amazon mobile app. You do not need to contact Amazon customer service unless you run into a technical error.
Key Takeaways
- You can delete any card from your Amazon account except the one set as your default payment method.
- If you want to remove your only card or your default card, add a new card first and set it as default before deleting the old one.
- Deleted cards are removed when ready and cannot be charged, even if a purchase is pending.
- The deletion process takes less than one minute and works on desktop, mobile browser, and the Amazon app.
Step-by-Step Instructions for Desktop
Open Amazon.com and sign in to your account. Click on the account icon (your name or profile picture) in the top right corner, then select Your Account from the dropdown menu.
On the Your Account page, look for the Login & security option in the left sidebar. Click it. Scroll down until you see the Payment options section. Click Manage payment methods.
You will see a list of all cards saved to your account. Each card shows the last four digits, the card type (Visa, Mastercard, etc.), and the expiration date. Find the card you want to remove. Click the X button or Delete link next to that card. A confirmation message will appear asking "Are you sure?" Click Confirm or Yes. The card is now deleted.
Step-by-Step Instructions for Mobile App
Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Your Account. Scroll down and tap Login & security.
Tap Payment options, then tap Manage payment methods. You will see your saved cards listed. Swipe left on the card you want to delete (on iPhone) or long-press the card (on Android). A delete option will appear. Tap it and confirm the deletion.
If swiping or long-pressing does not work, look for a menu icon (three dots) next to the card and tap it to reveal the delete option.
What to Do If Your Card Is Set as Default
Amazon will not let you delete a card that is currently set as your default payment method. If you try, you will see a message saying the card cannot be removed because it is your primary payment method.
To work around this, add a new card to your account first. Go to Manage payment methods, click Add a payment method, and enter the details of the new card. Once the new card is saved, click on it and select Set as default. Now go back to your payment methods list and delete the old card.
What Happens After You Delete a Card
Once deleted, the card cannot be used for any new purchases on Amazon. If you have an order in progress that was supposed to charge this card, Amazon will prompt you to choose a different payment method before the order ships.
Deleting a card from Amazon does not close the card itself or affect your credit. The card remains active with your bank. You can still use it to shop elsewhere or pay bills. Deletion only removes it from your Amazon account.
If you accidentally delete a card, you can add it back by going to Manage payment methods and clicking Add a payment method. You will need to enter the card number, expiration date, and CVV again.
Removing Cards From a Household or Family Account
If you are part of an Amazon Household, you can only delete cards that you added to the account. Cards added by other household members can only be removed by those members or by the account owner.
If you are the account owner and want to remove a card added by another household member, go to Your Account > Household settings > Manage your Household. You can view which member added each card and remove cards from there.
Frequently Asked Questions
Can I delete a card if I have a pending order?
Yes, you can delete the card when ready. If an order is still processing and has not yet charged, Amazon will ask you to choose a different payment method before the order ships. If the order has already charged, the deletion does not affect it.
Will deleting a card hurt my credit score?
No. Deleting a card from your Amazon account does not affect your credit score or credit history. It only removes the card from your saved payment methods on Amazon. Your bank and credit card company have no record of the deletion.
What if I see a card I do not recognize in my payment methods?
Delete it when ready. Go to Manage payment methods, remove the unfamiliar card, and then change your Amazon password. If you believe your account was compromised, contact Amazon customer service and report the unauthorized card.
Can I delete all my cards at once?
No. You must always have at least one valid payment method saved to your account. You can delete all but one card. To remove the last card, you must add a new one first, set it as default, and then delete the old one.
Do I need to delete a card before closing my Amazon account?
No. If you close your Amazon account, all saved payment methods are automatically removed. You do not need to delete cards beforehand. However, if you are just removing a card and keeping your account open, follow the steps above.