How to close a TD Bank account

You can close a TD Bank account in person at a branch, by phone, or by mail. The fastest method is visiting a branch with your ID and account information — a banker can process the closure on the spot and arrange for any remaining balance to be transferred or mailed to you. If you cannot visit a branch, call TD Bank customer service at 1-800-465-8352 to request closure by phone. By mail, send a signed letter to your local TD Bank branch requesting account closure, though this takes longer and you will need to follow up to confirm the account is closed.

Before you close the account, make sure any automatic payments or direct deposits linked to it are moved to another account. TD Bank will not process outgoing transfers from a closed account, and incoming deposits may be rejected. You should also withdraw or transfer any remaining balance, though the bank can mail you a check if you prefer.

Key Takeaways

  • Visit a TD Bank branch in person with your ID to close an account when ready, or call 1-800-465-8352 to close by phone.
  • Stop all automatic payments and direct deposits at least one week before closure to prevent failed transactions.
  • Transfer or withdraw your remaining balance before closing, or request that TD Bank mail you a check.
  • Ask for written confirmation of closure and keep it for your records in case disputes arise later.
  • If you have a linked savings or credit card account, closing one account does not automatically close the others.

Prepare your account before closing

Review your account for any pending transactions or automatic payments. Log into your TD Bank online account or call customer service to see what is scheduled. Common automatic payments include utility bills, insurance premiums, subscription services, and loan payments. If you have direct deposit set up — for paychecks or government benefits — contact your employer or the paying agency to redirect deposits to your new account.

Transfer your remaining balance to another account or request a check. If you have a small balance, you can withdraw it in cash at a branch. For larger amounts, initiate a transfer to another bank account through TD Bank's online platform, or ask a banker to process it for you. If you want TD Bank to mail you a check, tell the banker or customer service representative when you close the account.

Check whether you have any outstanding fees or holds on the account. If your account is overdrawn or has pending charges, you will need to cover those before closure. Ask the banker or representative what your current balance is and whether any fees are pending.

Close your account at a TD Bank branch

Bring your ID and your account number to any TD Bank branch during business hours. You do not have to visit the branch where you opened the account — any TD Bank location can close it. Tell the banker you want to close your account and provide your ID. The banker will verify your identity, confirm your account balance, and process the closure.

Ask the banker to print a confirmation receipt showing the account is closed and the final balance. Keep this receipt for your records. If you have a remaining balance, the banker will ask how you want it handled — transferred to another account, mailed as a check, or withdrawn in cash.

If you have a linked savings account, credit card, or other TD Bank products, closing one account does not close the others. Tell the banker if you want to close multiple accounts at the same time so they can process them all together.

Close your account by phone

Call TD Bank customer service at 1-800-465-8352 and tell the representative you want to close your account. Have your account number and ID ready. The representative will verify your identity by asking security questions or requesting information from your account.

The representative will confirm your account balance and ask how you want any remaining funds handled. You can request a check be mailed to you, authorize a transfer to another bank account, or arrange to pick up the funds at a branch. The representative will also ask whether you have any automatic payments or direct deposits linked to the account.

Ask the representative to email or mail you written confirmation of the closure. Get the representative's name and the date and time of the call. Note the confirmation number if one is provided. This documentation protects you if the account is not actually closed or if disputes arise later.

Close your account by mail

Write a letter to your local TD Bank branch requesting account closure. Include your full name, account number, the type of account (checking, savings, or both), and your signature. State that you want the account closed and ask how the remaining balance will be handled — whether it will be mailed as a check or transferred elsewhere.

Send the letter via certified mail with return receipt requested so you have proof it was delivered. Mail it to the address of your local TD Bank branch, which you can find on the TD Bank website or by calling 1-800-465-8352.

Follow up with a phone call one week after mailing the letter to confirm the account is closed. This is important because mail can be delayed or lost. When you call, have your account number ready and ask the representative to confirm the closure date and what happened to your remaining balance.

What happens after you close your account

Once your account is closed, you cannot use the debit card or make deposits or withdrawals. Any automatic payments or direct deposits sent to the account after closure will be rejected. If you set up automatic payments before closing, contact those companies to update your payment method to avoid missed payments.

TD Bank will hold your account information for a period of time in case checks or other items are presented after closure. If a check written on the closed account is deposited, it will be returned unpaid. Make sure anyone who has written checks to you knows your new account information.

Your credit history is not affected by closing a bank account. The closure will not appear on your credit report and will not change your credit score. However, if the account was overdrawn when closed, that negative balance may be reported to ChexSystems, a banking history database that other banks use when you open new accounts.

Frequently Asked Questions

Can I close my TD Bank account if I have a negative balance?

You must pay off any negative balance before the account can be closed. If you do not have funds to cover the overdraft, contact TD Bank to discuss payment options. Some banks will close the account and send you a bill for the remaining amount, but you should confirm this with TD Bank before proceeding.

What if I have a TD Bank credit card linked to my checking account?

Closing your checking account does not close your credit card. You will need to close the credit card separately if you want to. Call the number on the back of your card or contact customer service at 1-800-465-8352 to close the credit card.

How long does it take to close a TD Bank account?

Closing in person at a branch is when ready — the account is closed the same day. Closing by phone takes one to two business days. Closing by mail takes five to ten business days depending on mail delivery and processing time. Always follow up to confirm closure.

Will I get my debit card back after closing my account?

You do not need to return your debit card, but you should destroy it to prevent misuse. Cut it up or shred it. If you close the account by phone or mail, your card will stop working automatically once the account is closed.

Can I reopen a closed TD Bank account?

You can open a new account with TD Bank at any time, but you cannot reopen a closed account. If you want to restore service, you will need to open a new account and go through the standard account opening process.