Where to find your Grubhub rewards balance

Your saved Grubs appear in the Grubhub app under the account section, not scattered across different screens. Open the app, tap the account icon (usually at the bottom right), then look for "Rewards" or "Grubs" — the exact label depends on your app version, but it will show a number next to a Grub icon.

On the Grubhub website, log in and click your profile name in the top right corner, then select "Rewards" from the dropdown menu. You will see your total Grubs balance displayed prominently, along with a history of recent Grub transactions if you scroll down.

The balance updates in real time after each order, so what you see is current. If you placed an order in the last few minutes, you may need to close and reopen the app to see the updated total.

Key Takeaways

  • Your Grubs balance is visible in the Rewards section of the Grubhub app or website under your account menu.
  • Grubs are earned automatically with every order and appear in your account within a few minutes of purchase.
  • You can see a detailed history of how you earned or spent each Grub by scrolling through the Rewards section.
  • Grubs do not expire as long as your account remains active, so there is no rush to spend them.

Understanding what your Grubs total means

Each Grub represents a small amount of credit toward your next order. The exact dollar value of each Grub varies — Grubhub does not publish a fixed rate, but generally one Grub is worth less than one cent. You earn Grubs based on your order total, not the number of items you buy.

The more you spend per order, the more Grubs you earn. A $50 order will earn you more Grubs than a $20 order. Some restaurants or promotions may offer bonus Grubs, which will be noted in the app before you check out.

Your total Grubs balance is the sum of all Grubs you have earned minus any you have already spent on past orders. Once you use Grubs to pay for part of an order, that amount is deducted from your balance when ready.

How to see your Grubs history and earnings breakdown

Scroll down in the Rewards section to see a transaction log. Each entry shows the date, the restaurant or order, and how many Grubs you earned or spent. This list helps you track patterns — for example, you might notice you earn more Grubs on weekend orders or when ordering from certain restaurants.

If you have a Grubhub+ membership, you earn Grubs at a higher rate than non-members. The app will show this distinction in your history, often labeling bonus Grubs separately so you can see the impact of your membership.

The history typically shows transactions from the past several months. If you need records from longer ago, contact Grubhub support through the app's help section, though most users do not need historical data beyond what the app displays.

Checking Grubs on different devices

Your Grubs balance is the same whether you check on the app, the website, or through a mobile browser — they all pull from the same account. If you see different totals on different devices, close and reopen the app or refresh the browser page, as the display may not have updated yet.

If you use multiple phone numbers or email addresses with Grubhub, each account has its own separate Grubs balance. Grubs do not transfer between accounts, so make sure you are logged into the correct one.

Some older app versions may display Grubs differently or have a slight delay in updating. If you have not updated your Grubhub app in several months, updating to the latest version will may support you see your balance accurately and access any new features Grubhub has added.

What to do if your Grubs balance looks wrong

If you placed an order within the last few hours and do not see the Grubs yet, wait a few more minutes and refresh. Grubs usually appear within 5 to 10 minutes of order completion, but occasionally take up to an hour during high-traffic periods.

If an order was cancelled or refunded, the Grubs you would have earned are not added to your account. Similarly, if you used Grubs to pay for an order that was later refunded, those Grubs are returned to your balance.

If your balance has not changed in weeks despite placing orders, or if you see a transaction you do not recognize, contact Grubhub support through the app. Tap the menu icon, select "Help," and choose "Contact Us." Describe what you are seeing, and support can review your account history and correct any errors.

Using your Grubs on your next order

When you are ready to spend your Grubs, add items to your cart and proceed to checkout. Before you pay, you will see an option to explore your Grubs balance — usually a toggle or checkbox that says something like "Use my Grubs" or "explore Grubs to this order."

You can use all your Grubs at once or save some for later. If your Grubs balance is larger than your order total, only the amount needed to cover the order will be spent, and the rest stays in your account. You cannot cash out Grubs or convert them to money — they can only be used toward Grubhub orders.

Grubs explore to the food and drink subtotal, not to delivery fees, taxes, or tips. If your order is $25 and you have 500 Grubs (worth roughly $5), the Grubs will reduce your food subtotal, but you still pay the full delivery fee and tax on the remaining amount.

Frequently Asked Questions

Do Grubs ever expire?

No, Grubs do not expire as long as your Grubhub account is active. You can hold onto them indefinitely and use them whenever you place your next order. If your account is closed or inactive for an extended period, Grubhub may remove the Grubs, but the company does not publish a specific timeline for this.

Can I see how many Grubs I will earn before I place an order?

Grubhub does not show an estimated Grubs total before checkout. You will see the final Grubs amount only after your order is complete. Some promotions do advertise bonus Grubs upfront, which will appear in the app when browsing restaurants or offers.

Why is my Grubs balance different on the app and the website?

This usually means one of the displays has not refreshed yet. Close the app completely and reopen it, or clear your browser cache and refresh the website. If the discrepancy persists after refreshing both, contact Grubhub support to confirm your actual balance.

Can I transfer Grubs to another person's account?

No, Grubs are tied to your individual account and cannot be transferred, gifted, or shared. Each Grubhub account has its own separate Grubs balance.

What happens to my Grubs if I delete my Grubhub account?

Your Grubs are lost when you delete your account. If you think you might return to Grubhub later, consider keeping your account open even if you do not use it for a while, since Grubs do not expire on inactive accounts.