Why you see "30 Rockefeller Plaza" on your statement

30 Rockefeller Plaza is the New York City address where NBC's corporate offices are located. When this address appears on your credit card statement, it means you made a purchase or payment to an NBC-owned business or service. The charge could come from NBC directly, or from one of the many companies NBC owns or operates — including Peacock (the streaming service), various cable networks, or other media properties.

The address itself is not the merchant name you chose to pay. It is the billing address the merchant used to process the transaction. This matters because the statement line item might not clearly identify which NBC service or product you actually purchased, which is why many cardholders see this address and wonder what they were charged for.

If you do not recognize the charge at all, the next step is to match the dollar amount and transaction date to something you actually did — a subscription you signed up for, a one-time purchase, or a recurring payment you authorized.

Key Takeaways

  • 30 Rockefeller Plaza is NBC's corporate billing address, so charges from this address come from NBC-owned services or subsidiaries.
  • The charge could be from Peacock, NBC.com, a cable network, or another NBC property, so check your recent activity across all NBC services you use.
  • If you do not recognize the charge, contact your card issuer first to confirm the transaction date and amount, then reach out to NBC customer service with that information.
  • Recurring charges from this address often come from streaming subscriptions or cable services that renew automatically each month or billing cycle.
  • If the charge is fraudulent, report it to your card issuer when ready — do not contact the merchant first.

Common NBC services that bill from this address

Peacock, NBC's streaming platform, is the most frequent source of charges from 30 Rockefeller Plaza. If you have a Peacock subscription — whether free with ads, Premium, or Premium Plus — your monthly or annual renewal will show this address on your statement. Peacock charges vary depending on your plan tier and billing frequency.

NBC.com purchases and subscriptions also bill from this address. This includes digital content, premium articles, or any direct purchase you made through NBC's website. Cable and satellite bills from NBC-owned networks (such as CNBC, MSNBC, Bravo, or E!) may also route through this billing address, depending on your cable provider's arrangement with NBC.

Less commonly, charges can come from other NBC Universal subsidiaries or services you may have interacted with. If you are unsure which NBC service created the charge, start by checking whether you have an active Peacock account, since that is the most common source.

How to identify what you were charged for

Write down the exact dollar amount and the transaction date from your credit card statement. Then log into your Peacock account (or any other NBC service you use) and check your account settings and billing history. Most streaming services show your last payment date and amount in the account or subscription section.

If the amount and date match a Peacock renewal, that is your answer. If you use multiple NBC services, check each one. For cable or network charges, contact your cable provider directly — they can tell you whether the charge came from them or from NBC.

If you still cannot match the charge to a service, write down the transaction reference number or confirmation code from your statement (if your card issuer provides one). You will need this when you contact NBC customer service.

What to do if you do not recognize the charge

Contact your credit card issuer first, not NBC. Your card issuer can confirm the merchant name, the exact transaction date, and sometimes provide a merchant phone number or reference code. This information makes it much easier to track down what happened. Do not assume the charge is fraudulent until you have checked your own accounts.

Once you have the details from your card issuer, call NBC customer service or visit the Peacock help center. Have your statement information ready. NBC can tell you whether the charge came from an active subscription, a one-time purchase, or an error on their end.

If the charge is fraudulent — meaning you did not authorize it and it did not come from a service you use — report it to your card issuer as a dispute. Your issuer will investigate and may reverse the charge. Do not attempt to reverse it yourself or contact NBC to demand a refund before reporting it to your card issuer, because that can complicate the dispute process.

Recurring charges and subscription management

Many charges from 30 Rockefeller Plaza are recurring subscriptions that renew automatically. Peacock Premium and Premium Plus both renew monthly or annually depending on your plan. If you signed up for a free trial that converted to a paid subscription, the first charge may have surprised you.

To stop recurring charges, log into the service and cancel your subscription. For Peacock, this is done in your account settings under "Subscription." For other NBC services, look for a "Manage Subscription" or "Billing" section. Canceling stops future charges but does not refund the current billing cycle — that depends on the service's refund policy.

If you want to keep the service but change your billing frequency (for example, from monthly to annual), most services let you do that in the same settings area. Changing your plan may trigger an when ready charge for the difference, which will also show as coming from 30 Rockefeller Plaza.

Disputing the charge with your card issuer

If you have confirmed the charge is unauthorized or fraudulent, contact your credit card issuer and file a dispute. You will need to provide the transaction date, amount, and merchant name (30 Rockefeller Plaza or NBC). Your issuer will ask you to explain why you are disputing it — for example, "I did not authorize this charge" or "I canceled this subscription but was still charged."

Your card issuer will investigate, which usually takes 30 to 60 days. During that time, the charge may be temporarily removed from your balance while the investigation is underway. If the issuer rules in your favor, the charge is reversed permanently. If they rule against you, the charge goes back on your account.

Keep records of all communication with both your card issuer and NBC, including dates, names of representatives, and what was discussed. This documentation helps if you need to escalate the dispute or file a complaint with your state's attorney general or the Consumer Financial Protection Bureau.

Preventing unwanted charges in the future

Review your subscriptions regularly — at least once a month. Check your credit card statement against the services you actually use. Many people forget about free trials that converted to paid subscriptions or services they signed up for and stopped using.

For streaming services and other recurring charges, set a calendar reminder to review your subscriptions quarterly. This catches charges you no longer want before they pile up. Some card issuers also offer subscription management tools that alert you to recurring charges or let you pause them temporarily.

If you use a credit card primarily for one service (like Peacock), consider using a different card for other purchases. This makes it easier to spot unexpected charges from that merchant. You can also ask your card issuer about setting up transaction alerts for charges above a certain amount or from specific merchants.

Frequently Asked Questions

Is 30 Rockefeller Plaza a scam?

No, 30 Rockefeller Plaza is NBC's legitimate corporate address in New York City. However, a charge from this address could be fraudulent if you did not authorize it. Check your NBC accounts first, then contact your card issuer if you cannot find a matching transaction.

Can I get a refund for a Peacock charge?

Peacock's refund policy depends on how long ago you were charged and whether you canceled before or after the charge posted. Contact Peacock customer service with your transaction date and amount. Some charges within a certain window may be refundable, but most active subscription charges are not.

Why does my statement say 30 Rockefeller Plaza instead of "Peacock" or "NBC"?

Merchants can choose how their name appears on your statement. NBC uses its corporate address as the billing descriptor, which is legal but can be confusing. Your card issuer may show additional details if you click on the transaction in your online account.

How do I cancel my Peacock subscription to stop these charges?

Log into your Peacock account, go to your account settings, find the "Subscription" or "Billing" section, and select "Cancel Subscription." Cancellation takes effect at the end of your current billing cycle. You will not be charged again after that date.

What if I see multiple charges from 30 Rockefeller Plaza in one month?

Multiple charges in one month could mean you have more than one NBC subscription, you changed your plan mid-cycle, or there is a billing error. Check each NBC service you use and compare the charges to your account history. If you find a duplicate or error, contact NBC customer service with the transaction details.