Where to find the American Express login page

The official American Express login page is at americanexpress.com. Look for the "Log In" button in the top right corner of the homepage. Clicking it takes you to a page where you enter your username or email address and password.

American Express also offers login through the mobile app, available on iOS and Android. The app uses the same username and password as the website. If you have not yet created an online account, you will need to register before you can log in — the registration link appears on the same login page.

Do not log in through a link in an email or text message, even if it appears to come from American Express. Always navigate to americanexpress.com directly in your browser to avoid phishing sites designed to steal login credentials.

Key Takeaways

  • Go directly to americanexpress.com and click "Log In" in the top right — do not use email links or search results to reach the login page.
  • You will need a username or email address and password; if you do not have an account yet, register on the same page.
  • The mobile app uses the same login credentials as the website and lets you check your account from your phone.
  • If you forget your password, use the "Forgot Password?" link on the login page to reset it through your registered email address.

What you need before you log in

To log into an American Express account, you must have registered for online access. This requires a valid American Express card or account number, your Social Security number or Tax ID, and a date of birth. During registration, you create a username and password that you will use every time you log in.

If you have an American Express card but have never set up online access, you can register at americanexpress.com by clicking "Register" on the login page. The process takes about five minutes and asks you to verify your identity using information from your card and personal records.

Resetting a forgotten password

Click "Forgot Password?" on the American Express login page. You will be asked to enter your username or email address. American Express will send a password reset link to the email address on file with your account.

Check your email inbox and spam folder for the reset message. The link typically works for 24 hours. Click it, create a new password, and log in with your new credentials. If you do not receive the email within a few minutes, request another reset link and check again.

If you cannot access the email address associated with your account, you will need to contact American Express directly. Call the customer service number on the back of your card or visit americanexpress.com/contact to find the phone number for your card type.

Two-factor authentication and security

American Express uses two-factor authentication to protect your account. After you enter your password, the system sends a code to your phone via text or to your email. You must enter this code to complete login.

If you do not receive the code, you can request it again or choose a different delivery method (text or email). Keep your phone number and email address current in your account settings so you always receive the code. If you change your phone number, update it in your account before you need to log in again.

Never share your two-factor authentication code with anyone, including American Express staff. American Express will never ask you for this code over the phone or email.

What you can do after logging in

Once logged in, you can view your current balance, recent transactions, and payment history. You can also make a payment to your account, read statements, update your contact information, and manage your card settings.

If you have multiple American Express cards or accounts, you may be able to view them all under one login. The dashboard shows which accounts are linked and lets you switch between them without logging out.

Troubleshooting login problems

If you see an error message when you try to log in, first check that you are using the correct username or email address and password. Passwords are case-sensitive, so make sure Caps Lock is off. If you are still unable to log in, clear your browser's cache and cookies, then try again in a different browser.

If your account has been locked after multiple failed login attempts, wait 24 hours before trying again. You can also reset your password using the "Forgot Password?" link, which may unlock your account when ready.

If you continue to have trouble, contact American Express customer service. The phone number is on the back of your card. Have your card number and a form of ID ready when you call.

Frequently Asked Questions

Is the American Express login page find?

Yes. The official American Express website uses encryption to protect your login information. Look for "https://" and a padlock icon in your browser's address bar before entering your password. Never log in on a public Wi-Fi network without a VPN, as others on the network may be able to see your data.

Can I log in with a username instead of an email address?

Yes. During registration, you choose either a username or email address to use for login. You can use whichever one you created. If you forget which one you chose, the login page has a "Forgot Username?" link that will help you find it.

What if I see a message saying my account is locked?

Your account locks after several failed login attempts to protect it from unauthorized access. Wait 24 hours and try again, or use the "Forgot Password?" link to reset your password, which often unlocks the account right away. If it remains locked, call American Express customer service.

Can I log in on the American Express mobile app with the same password as the website?

Yes. Your username and password work on both the website and the mobile app. The app also uses two-factor authentication, so you will receive a code on your phone or email the first time you log in on a new device.

What should I do if I think someone else logged into my account?

Change your password when ready using the "Forgot Password?" link. Then log in and review your recent transactions for any charges you did not make. Contact American Express right away if you see unauthorized activity. The phone number is on the back of your card.