Where to find the Amazon credit card login

Amazon offers two co-branded Visa cards: the Amazon Prime Visa and the Amazon Visa. Both are issued by Chase. To log into your account, you go through Chase's portal, not Amazon's main website.

Visit creditcards.chase.com and select "Login" at the top right. Enter your username and password — these are the same credentials you use for any other Chase credit card account. If you don't have a Chase online account yet, you'll need to create one using your card number and other identifying information before you can access your account details.

You can also reach the login through the Chase Mobile app, available on iOS and Android. The app offers the same account features as the website and works on any smartphone or tablet.

Key Takeaways

  • Amazon credit cards are managed through Chase's website at creditcards.chase.com, not through Amazon's site.
  • You log in with a Chase username and password, which works for all your Chase credit card accounts in one place.
  • If you're a new cardholder, you'll need to register for online access using your card number and personal information.
  • The Chase Mobile app provides the same login and account management features as the website.
  • Your Amazon.com account and your Chase credit card account are completely separate and do not share login credentials.

What you can do once you're logged in

After logging in, you can view your current balance, recent transactions, and payment due date. You can also set up automatic payments, read statements, and update your contact information or password. The dashboard shows all of this information in one place.

If you have questions about your rewards or points balance, that information appears in your account dashboard. For the Amazon Prime Visa, you'll see your 5% cash back on Amazon purchases and 2% at restaurants and gas stations. For the standard Amazon Visa, you'll see your 3% cash back on Amazon purchases and 1% on everything else. Your rewards post to your account after each purchase clears, typically within one to two business days.

Resetting a forgotten password

On the Chase login page, click "Forgot username or password?" You'll be asked to enter your card number and other identifying details. Chase will then send a password reset link to the email address on file.

If you can't remember your username, the same process will display it or let you create a new one. The reset link typically works for 24 hours, so check your email when ready after requesting it. If you don't see the email, check your spam folder or request a new link.

Setting up two-factor authentication

Chase allows you to add an extra security layer by requiring a code sent to your phone or email each time you log in from a new device. This is optional but recommended, especially if you use public Wi-Fi or shared computers.

Once logged in, go to "Profile & Settings," then "Security," and select "Two-Factor Authentication." You can choose to receive codes via text message or email. After you turn it on, you'll be prompted for a code the next time you log in from an unrecognized device. Save your backup codes in a safe place in case you lose access to your phone or email.

Troubleshooting login problems

If you're locked out after multiple failed login attempts, Chase will temporarily block access to your account for security reasons. Wait 24 hours and try again, or call the customer service number on the back of your card to have the lock removed when ready.

If you're seeing an error message or the page won't load, clear your browser's cache and cookies, then try again in a different browser. Some older browsers don't work reliably with Chase's site. If the problem persists, contact Chase directly — they can confirm whether there's a system issue or a problem specific to your account. Have your card number and the last four digits of your Social Security number ready when you call.

Accessing your account on mobile

The Chase Mobile app is often faster than the website on a phone. read it from the Apple App Store or Google Play, then log in with the same username and password you use on the website. The app is free and requires no additional setup beyond your existing Chase credentials.

The app shows your balance, recent charges, and payment options. You can also take a photo of a check to deposit it, set up alerts for large purchases or due dates, and lock or unlock your card temporarily if it's lost. Push notifications remind you of upcoming payment due dates so you don't miss them.

Frequently Asked Questions

Is my Amazon credit card login the same as my Amazon.com login?

No. Your Amazon credit card account is managed by Chase, not Amazon. You need a separate Chase login. Your Amazon.com account and your Chase credit card account are not connected, even though the card is branded with Amazon's name.

Can I see my rewards balance when I log in?

Yes. Once logged in, your rewards or cash back balance appears on your account dashboard. For Prime cardholders, you'll see the total cash back earned. The balance updates after each purchase posts to your account, usually within one to two business days.

What should I do if I think someone else logged into my account?

Call Chase when ready at the number on the back of your card. They can review recent login activity, reset your password, and help you report any unauthorized charges. You can also freeze your account temporarily through the app or website while you investigate.

Do I need a separate login for each Amazon credit card I have?

No. If you have both the Amazon Prime Visa and the standard Amazon Visa, they appear in the same Chase online account. You log in once and see both cards listed on your dashboard.

Can I pay my Amazon credit card bill through the Chase login?

Yes. Once logged in, select your card and choose "Make a Payment." You can pay the full balance, the minimum payment, or any amount in between. Chase also lets you set up automatic payments so your bill is paid on the same date each month.