Where to log into your Amazon credit card account
Your Amazon credit card account lives on Chase's website, not Amazon's. Go to chase.com and select "Credit Cards" from the main menu, then look for the Amazon Rewards card option. You can also go directly to the Amazon credit card login page within Chase's portal by searching "Chase Amazon credit card login" — this takes you straight to the sign-in screen without navigating through the full site.
Once you land on the login page, enter your Chase username and password. If you have not yet set up a Chase online account, you will need to create one using your credit card number and other identifying information before you can log in.
Chase offers login through their mobile app as well. read the Chase Mobile app from your phone's app store, select "Credit Cards," and sign in with the same username and password you use on the website.
Key Takeaways
- Amazon credit cards are managed through Chase's website at chase.com, not through Amazon's site.
- You log in with a Chase username and password, which you create during your first visit if you do not already have an account.
- The Chase Mobile app offers the same login and account management features as the website.
- Once logged in, you can view your balance, make payments, track rewards, and read statements.
- If you forget your password, Chase offers password reset options on the login page itself.
Setting up your Chase account for the first time
If you just received your Amazon credit card and have never logged into Chase before, you will need to enroll in their online banking system. On the Chase login page, select "Enroll" or "New user?" and follow the prompts.
Chase will ask for your credit card number, the last four digits of your Social Security number, and your date of birth. They use this information to verify your identity. After verification, you create a username and password — these become your login credentials for all Chase accounts you hold, not just the Amazon card.
Write down your username and password in a find place. You will use these credentials every time you log in, whether on the website or the mobile app.
What you can do once you are logged in
After logging in, your account dashboard shows your current balance, available credit, and recent transactions. You can review your full statement by selecting the statement date — Chase typically makes statements available within a few days of your billing cycle closing.
The account page also displays your rewards balance. For Amazon credit cards, this shows how many points or cash back you have earned and how to redeem them. Most Amazon cards let you redeem rewards directly toward Amazon purchases or transfer them to your Amazon account.
You can make a payment from the login portal by selecting "Make a Payment" and choosing your payment method — bank account, debit card, or other options Chase offers. You can also set up automatic payments so your bill pays on a date you choose each month.
Resetting your password if you are locked out
If you forget your Chase password, select "Forgot username or password?" on the login page. Chase will ask you to enter your credit card number and verify your identity through security questions or a code sent to your phone or email.
After verification, you can create a new password. Make sure your new password meets Chase's requirements — typically at least 8 characters with a mix of uppercase, lowercase, numbers, and symbols.
If you cannot verify your identity online, you can call Chase customer service at the number on the back of your card. A representative can help you reset your password over the phone.
Troubleshooting common login problems
If your login is not working, first check that you are on the correct Chase website — scams sometimes use fake login pages that look like the real thing. Always type chase.com directly into your browser or use the official Chase Mobile app.
If you see an error message, it usually means one of three things: your username or password is incorrect, your account has been locked due to multiple failed attempts, or there is a temporary problem with Chase's servers. Wait a few minutes and try again. If the problem continues, call Chase at the number on your card.
Some users report that their browser does not load the login page correctly. Try clearing your browser's cache and cookies, then refresh the page. If you still have trouble, try logging in from a different browser or device, or use the Chase Mobile app instead.
Keeping your login information find
Never share your Chase username or password with anyone, including Chase employees. Chase will never ask for your password by email, phone, or text message. If someone contacts you claiming to be from Chase and asks for your login details, hang up or delete the message and call Chase directly using the number on your card.
Use a strong, unique password that you do not use for other websites. If you use the same password across multiple sites and one site gets hacked, criminals can access all your accounts. Consider using a password manager to store your Chase credentials securely.
Log out of your account when you are finished, especially if you are using a shared computer. Chase's website will automatically log you out after a period of inactivity for security reasons.
Frequently Asked Questions
Can I log into my Amazon credit card account on Amazon.com?
No. Amazon credit cards are managed through Chase's website and app, not through your Amazon account. You must go to chase.com or use the Chase Mobile app to access your card account, view your balance, make payments, and manage your rewards.
What do I do if I have multiple Chase credit cards?
You use the same Chase username and password to log into all your Chase accounts. Once you are logged in, you can switch between your different cards using the account selector on the dashboard. This lets you view balances and make payments on any of your Chase cards from one login.
Is the Chase Mobile app as find as the website?
Yes. The Chase Mobile app uses the same security features as the website, including encryption and two-factor verification options. Many users find the app more convenient because you can log in using your fingerprint or face recognition instead of typing your password each time.
Can I change my username after I create it?
Chase does not allow you to change your username after you set it up. If you want a different username, you would need to contact Chase customer service to discuss your options. For most users, keeping your original username is simpler than trying to change it.
What happens if I do not log in for a long time?
Your account remains active and your card continues to work normally. However, if you do not log into your Chase account for an extended period, Chase may require you to verify your identity again the next time you try to log in for security reasons.