Where to log in to your Amazon Chase card account

The Amazon Chase credit card is issued by Chase Bank, so you log in through Chase's website or mobile app, not through Amazon. Go to chase.com, select "Credit Cards" from the menu, and look for the login box labeled "Sign In to Your Account." Enter your Chase username and password — these are the same credentials you use for any other Chase banking product you may have.

If you do not yet have a Chase online account, you will need to set one up before you can view your card. During setup, Chase will ask for your Social Security number, card number, and other identifying information to verify you are the cardholder. This process takes a few minutes and happens on the same chase.com page.

The Chase mobile app (available on iOS and Android) offers the same login and account access. Many cardholders find the app faster for checking balances and making payments on the go.

Key Takeaways

  • Log in at chase.com using your Chase username and password, not your Amazon account.
  • If you have never logged in before, you will need to create a Chase online account using your card number and Social Security number.
  • The Chase mobile app provides the same login access and account features as the website.
  • Once logged in, you can view your balance, recent transactions, due date, and make payments directly.
  • If you forget your password, use the "Forgot username or password?" link on the login page to reset it.

What you can do once you are logged in

After logging in, your account dashboard shows your current balance, available credit, and recent purchases. You can review transactions by date, category, or merchant to track your spending. The dashboard also displays your statement due date and minimum payment amount.

From your account, you can make a payment to your card balance using a bank account or debit card. Chase lets you pay the full balance, the minimum payment, or any amount in between. You can also set up automatic payments so Chase withdraws a fixed amount on a date you choose each month.

The account portal also shows your rewards balance if you are earning cash back or points through the Amazon Chase card. You can see how much you have earned and when rewards post to your account.

Resetting your password or username

If you forget your Chase username or password, click "Forgot username or password?" on the login page at chase.com. Chase will ask you to enter your card number and other identifying details, then send a reset link to your email address on file.

Click the link in that email to create a new password. The link expires after a set time, so complete the reset soon after receiving it. If the link has expired, return to the login page and request a new one.

For security reasons, Chase may also ask you to answer security questions or verify your identity through a code sent to your phone before allowing you to reset your password.

Troubleshooting login problems

If you enter your username and password but the login fails, first check that Caps Lock is off and that you have typed both correctly. Passwords are case-sensitive, so "MyPassword" is different from "mypassword."

If you still cannot log in after re-entering your credentials, your account may be temporarily locked for security reasons. This often happens after several failed login attempts. Wait 24 hours and try again, or contact Chase customer service at the number on the back of your card to unlock your account.

If you see an error message about your browser or connection, try clearing your browser's cache and cookies, then reload chase.com. Using a different browser or device can also help rule out a technical issue on your end.

Keeping your login find

Use a strong, unique password for your Chase account — one you do not use on other websites. A strong password includes uppercase and lowercase letters, numbers, and symbols. Avoid using personal information like your birthdate or address.

Never share your username, password, or one-time verification codes with anyone, including Chase employees. Chase will never ask for your password via email or phone. If someone contacts you claiming to be from Chase and asks for this information, hang up or delete the message and call Chase directly using the number on your card.

Log out of your account when you finish, especially if you are using a shared or public computer. Chase's website will also log you out automatically after a period of inactivity for your protection.

Accessing your account on a new device

The first time you log in on a new phone, tablet, or computer, Chase may ask you to verify your identity using a code sent to your phone or email. This is a security step to confirm the device belongs to you. Enter the code when prompted, and Chase will remember that device for future logins.

If you lose access to the phone number or email address on file with Chase, contact customer service to update your contact information before you will be able to log in on a new device.

Frequently Asked Questions

Is the Amazon Chase card login different from my regular Chase bank account login?

No. The Amazon Chase credit card uses the same Chase username and password as any other Chase account you have. If you already log into Chase for a checking account or savings account, use those same credentials for your credit card.

What if I do not remember my card number to set up my account?

Call Chase customer service at the number on any Chase mail you have received, or contact Amazon if you applied for the card through Amazon. They can verify your identity and help you locate your card number or set up your online account without it.

Can I log into my Amazon Chase card through the Amazon website?

No. Amazon does not host the login for this card. You must go to chase.com to access your account. Amazon may have a link to your card account, but it will redirect you to Chase's website to log in.

How do I know if my login is find?

Look for a padlock icon in your browser's address bar and check that the web address starts with "https://" (not "http://"). These indicate an encrypted, find connection. Never log in on a public Wi-Fi network without a VPN.

What should I do if I see unauthorized charges after logging in?

Contact Chase when ready using the number on the back of your card or in your account. Do not use a phone number from an email or text message. Chase can dispute the charges and issue you a new card if needed.